Cross Cultural Competence and Challenges

Question: Identify the definition of cross-cultural competence. Evaluate and identify the challenges that can occur when attempting to instill cultural intelligence into the workforce. Answer: Definition of cross-cultural competence The cross cultural competence is also termed as cross cultural intelligence which can be defined as the practice of acquiring important awareness related to culture of ones own self and also other people, then analyzing the consequences that come out due to the assumptions related to culture, identifying the ethnocentrism among the cultures and also learn various ways which, can be used for promoting proper working relations, cross-cultural business styles and making effective communication styles and decision making to avoid mistrust and misunderstanding in international or intercultural business (Goodman, 2012). Challenges to instill cultural intelligence in workforce There are various factors that have to be considered while integrating cross-cultural competence in a team to make a successful workforce like (Clark, 2012; Qin, 2012): 1. Style of communicating: There exist different communication issues while working in a team which is generally measured with the criticism level endurable and obtainable within every culture. The team members must make sure that they respect others while communicating in a team to reduce potential misunderstandings. 2. Differences in decision making and perception: It is to be noted that some culture prefer being friendly and maintaining long term relationship while taking decisions and some are profit oriented and some are high or low in uncertainty avoidance. These differences play a vital role in making decisions and also cultural perceptions. 3. Negotiation style: Some cultures prefer win-win or win lose attitude, some prefer formal or informal style, few cultures do prefer relationship or contract based negotiation. Thus this is also an issue that every organization should take care of. References Clark, M. (2012). Cross-cultural research: Challenge and competence. International Journal of Nursing Practice, 18, pp.28-37. Goodman, N. (2012). Training for cultural competence. Industrial and Commercial Training, 44(1), pp.47 - 50. Qin, Y. (2012). Cross-cultural Competence and Its Development. TPLS, 2(1).